HMD W CO-OP Program Outline Jan 2022

This program is offered in collaboration with the ‘American Hotel & Lodging Educational
Institute”. Widely recognized as the preeminent leader in hospitality certification, the American
Hotel& Lodging Educational Institute (AHLEI) certifies hospitality professionals in all facets of
the hospitality, hotel and tourism industry.

The 12 course program is provided via classroom, computer assisted learning, tutoring and
applicable activities (ie guest speakers, field trips). The curriculum and training methodology
ensures graduates acquire the knowledge, skills and fundamental experience needed work
successfully in a range of hospitality/ tourism careers.
The program also includes a coop work experience: 700 hrs

Career Potential:

Graduates of this program will be prepared for a variety hospitality/tourism positions in a broad range of settings: for example, hotels, motels, resorts, restaurants, casinos, convention centers and cruise ships, general tourism services and so forth.

Admissions Requirements

  • Grade 12 / GED or mature student status
  • Applicants must demonstrate English proficiency through prior education in English at grade 10 level or higher or through an English language assessment test (IELTS 6 or equivalent).

Upon successful completion of this program students receive

Upon completing all the requirements for graduation students will receive the following:

  • Hospitality Operations Certificate from the College.
  • Hospitality Operations Certificate from the American Hotel & Lodging Association
  • Certificate of Specialization for Rooms Division from the American Hotel & Lodging
    Association (AH&LA)

As our ideal Hospitality student YOU:

  • are ethical, dependable, honest, hardworking and compassionate are an active community
    minded individual
  • are a quick learner and detail oriented
  • can multitask while maintaining a Customer First attitude can work independently or cooperatively
    in a team
  • have excellent communication skills
  • have a pleasant and a positive outlook on life and education, and treat your professional
    appearance, behavior and development with utmost importance

English Language Equivalency Chart

Beginner Elementary Intermediate Upper Intermediate Advanced Proficient
IELTS 2.0 3.0 3.5-4.5 5.0-6.0 6.5-7.5 8.0-9.0
TOEIC Listening& Reading 60-105 110-270 275-395 400-485 490-495
EF SET 0-30 31-40 41-50 51-60 61-70 71-100
TOFEL iBT 42-71 72-94 95-120
Cambridge YLE KET pass PET pass FCE pass CAE pass CPE pass
CEFR A1 A2 B1 B2 C1 C2
ILR 0 1 1+ 2 3 4
ACTFL Novice Intermediate Advance Low Advance Mid Advance High Superior
CLB 1-2 3-4 5-6 7-8 9-10 11-12


1. The Lodging and Food Service Industry 80
2. Supervision in the Hospitality Industry 80
3. Convention Management and Service 80
4. Leadership and Management in the Hospitality Industry Management 80
5. Managing Front Office Operations 80
6. Managing Housekeeping Operations 80
7. Managing Hospitality Human Resources 80
8. Hospitality sales and marketing 80
9. Hospitality Facilities Management and Design 80
10. Security and Loss Prevention Management 80
11. Managing Service in Food and Beverage Operations 80
12. Hotel and Restaurant Accounting 80
13. Work Experience 960

Course Description

The Lodging and Food Service Industry

This course is designed to prepare students for careers in hospitality by presenting and describing career opportunities in hospitality management businesses including hotels, Restaurants, institutions, private clubs, casinos, consulting firms, travel agencies and cruise ships.

Supervision in the Hospitality Industry

This course introduces students to the supervisory skills needed to succeed in a hospitality career. Students learn procedures for managing conflict and motivation including a discussion of on boarding, new information on the role of technology and social media for recruiting and checking references, new information on the costs and benefits of training and technology use for employee scheduling, including scheduling software and company intranets.

Managing Front Office Operations

This course presents a systematic approach to front office procedures by detailing the flow of business through a hotel from the reservations process to checkout and account settlement. The course examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Front office procedures and management are placed within the context of the overall operation of a hotel.

Managing Housekeeping Operations

This course provides students with housekeeping management principles applicable to the hospitality industry.

Managing Service in Food and Beverage Operations

This course prepares students with the knowledge to oversee the provision of quality dining service and to meet the challenges facing professional managers. Students are introduced to responsible alcohol service, menu development, sanitation, safety, security, health, legal, and labor and revenue control issues. Students are given an insight into the major market segments of onsite food and beverage operations.

Hotel and Restaurant Accounting

This course provides students with a clear view of the major changes taking place in the processing of financial information that characterizes Twenty First Century accounting. Students learn the professional business vocabulary and financial skills required in the hospitality industry. Because profits are essential to the survival and growth of any business, students understand the ways accounting provides information to owners and management to make prudent and intelligent business decisions.

Managing Technology in the Hospitality Industry

Students are familiarized with computer applications in the hospitality industry, with emphasis on reservation systems, property management systems interfaces and food and beverage sector systems. Accounting applications, information management and system selection and security maintenance is examined.

Tuition Fee

Application Fee
Due to Covid-19 application fee is waived until further notice.
Course Materials Fee
Tuition Fee
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