When a refund is due, Insignia College provides it to students within thirty (30) days of:
If a refund is due and students have paid for, but not received textbooks and or other course materials including equipment and uniforms, Insignia College refunds the fee charged for these items. In this case, the student provides a notice of withdrawal or Insignia College provides a notice of dismissal to the student or the student does not attend any of the first 30% of the hours of instruction of the program.
Please note: – If a refund is due, the student record must include evidence that the refund was issued
Detailed Scenarios:
| Approved Programs | Refund Due |
| Before the program start date, Insignia College receives a notice of withdrawal | |
| · No later than seven days after the student signed the enrolment contract, and· Before the program start date. | 100% tuition and all related fees, other than the application fee. Related fees include administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials. |
| · At least 30 days before the latter of:a) The program start date in the most recent Letter of Acceptance (international students)b) The program start date in the enrolment contract. | Insignia College may retain up to 10% of tuition, to a maximum of $1,000. |
| · More than seven days after the student and Insignia College signed the enrolment contract, and· Less than 30 days before the latter of:a) The program start date in the most recent Letter of Acceptance (international students)b) The program start date in the enrolment contract. | Insignia College may retain up to 20% of tuition, to a maximum of $1,300. |
| After the program start date, the institution provides a notice of dismissal or receives a notice of withdrawal (applies to all approved programs, other than distance-education-only programs): | |
| · After the program start date, up to and including 10% of instruction hours have been provided. | Insignia college may retain up to 30% of tuition. |
| · After the program start date, and after more than 10% but before 30% of instruction hours have been provided. | Insignia College may retain up to 50% of tuition. |
| The student does not attend – “no-show” (applies to all students except those enrolled in a program delivered solely by distance education): | |
| · A student does not attend the first 30% of the program. | Insignia College may retain up to 50% of the tuition. |
| The institution receives a refusal of study permit (applies to international students requiring a study permit): | |
| · Before 30% of instruction hours would have been provided, had the student started the program on the later of the following:a) The program start date in the most recent Letter of Acceptanceb) The program start date in the enrolment contract· Student has not requested additional Letter(s) of Acceptance. | 100% tuition and all related fees, other than the application fee. |
| After the program start date, a student withdraws or is dismissed (applies to students enrolled in a program delivered solely by distance education): | |
| · Student completed up to 30% of the program. | Insignia College may retain up to 30% of the tuition. |
| · Student completed more than 30% but less than 50% of the program (based on evaluation provided to student). | Insignia College may retain up to 50% of the tuition. |
| Approved Programs – compliance issues | Refund Due |
| A student enrolled in a program without having met the admission requirements for the program | |
| · If the student did not misrepresent the student’s knowledge or skills when applying for admission and the registrar orders the institution to refund tuition and fees. | 100% tuition and all related fees, including application fees. |
| Insignia College does not provide a work experience | |
| · The institution fails to provide the work experience within 30 days of the contract end date unless the registrar determines the institution was prevented from doing so by circumstances beyond its control. | 100% tuition and all related fees, other than application fees. |
Fees and tuition refunds for programs that do not require approval:
| Programs that do not require approval – programs that have tuition of$4,000 or more: | Refund Due |
| · The student does not attend the program, and· Insignia College receives from the student a notice of withdrawal or a copy of a refusal of a study permit no later than 30 days after the latter of:a) The start date of the program in the most recent Letter of Acceptanceb) The start date of the program in the enrolment contract. | 100% tuition and all related fees, other than application fees |
